Privacy Policy

Last updated: May 21, 2026

Template notice. This document is a starting template for the Rosterra marketing site. Have it reviewed by legal counsel and tailored to your jurisdiction before launch.

This Privacy Policy explains how Rosterra (“Rosterra”, “we”, “us”) collects, uses, and protects information when you visit getrosterra.com or use our software. We take the responsibility of holding member data seriously.

Information we collect

We collect information in two capacities:

From visitors of this website. When you submit a demo or contact form, we collect the name, business name, email, phone number, and any details you choose to share.
From customers using the platform. Schools using Rosterra store data about their members, guardians, attendance, payments, and progression. For this data the school is the data controller and Rosterra is the data processor.

How we use information

To respond to enquiries and schedule product demonstrations.
To provide, maintain, and improve the Rosterra platform.
To process payments and send service communications.
To meet legal, accounting, and security obligations.

We do not sell personal data, and we do not use member data uploaded by customers for advertising.

Data isolation & security

Rosterra is built multi-tenant with database-level row security, so each organization’s data is isolated from every other. We use encryption in transit, restrict access to authorized personnel, and rely on reputable infrastructure and payment providers.

Third-party services

We use trusted sub-processors to operate the service, including payment processing, email and SMS delivery, calendar sync, and accounting integrations. Each is bound by its own data-protection commitments.

Data retention

We retain personal data for as long as needed to provide the service and meet legal obligations. Customers may export or request deletion of their data at any time, subject to records we must keep by law.

Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. To exercise these rights, contact us at the address below.

Contact us

Questions about this policy? Email hello@getrosterra.com.